Shipping policy
Shipping Policy
At Pressley, we want getting your order to be as simple and seamless as possible. Below you'll find everything you need to know about processing, shipping, tracking, and delivery.
Order Processing
Orders typically require 1–3 business days to be processed before shipment.
Processing times may be longer during holidays, product launches, periods of high order volume, or circumstances outside of our control.
Once your order has shipped, you'll receive a confirmation email with tracking information when available.
Estimated Shipping Times
After your order has been processed, estimated delivery times vary depending on the product and destination.
Most orders typically arrive within 7–15 business days after shipment. Some products or destinations may require additional transit time.
Please note that these are estimates rather than guaranteed delivery dates. Carrier delays, customs processing, weather, holidays, and other circumstances outside of Pressley's control may affect delivery.
Tracking Your Order
When tracking information is available, it will be sent to the email address provided at checkout.
Tracking information may take a few business days to update after your order has shipped.
Multiple Packages
If your order contains multiple items, they may be fulfilled from different locations. As a result, your items may arrive in separate packages and at different times.
You will not be charged additional shipping fees simply because an order is delivered in multiple packages.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your address, please contact us as soon as possible. We will do our best to update the information before fulfillment begins, but we cannot guarantee that an address can be changed once an order has entered processing or shipped.
Pressley is not responsible for orders delivered incorrectly due to inaccurate or incomplete shipping information provided at checkout.
Delayed, Lost, or Missing Packages
Occasional carrier delays can occur. If your tracking information shows no movement for an extended period or you believe your package may be lost, please contact our customer support team so we can help investigate.
If tracking shows an order as delivered but you cannot locate it, please first check around the delivery location, with members of your household, neighbors, and the shipping carrier.
International Orders
International orders may be subject to customs procedures, import duties, taxes, or other fees depending on the destination country.
Unless otherwise stated at checkout, customers are responsible for any applicable customs duties, taxes, or import fees charged by their local authorities.
Customs processing may also cause additional delivery delays.
Shipping Delays
While we work to get every order delivered as quickly as possible, Pressley cannot guarantee specific delivery dates. Delays caused by shipping carriers, customs authorities, severe weather, holidays, incorrect addresses, or other circumstances outside of our reasonable control may occur.
Questions About Your Order?
If you have questions about shipping or need help locating an order, please contact our customer support team and include your order number so we can assist you as quickly as possible.
Last updated: August 18, 2026